For cafés and restaurants, your online reputation is your most powerful marketing tool. RepGro helps UK food businesses collect more genuine reviews, respond professionally, and turn happy customers into your loudest advocates.
Customers decide where to eat in seconds. Your star rating, review count, and how you respond to feedback all influence that decision — every single day. RepGro makes sure the picture they see reflects the quality you deliver.
Place a branded NFC card on every table. Customers tap with their phone and they're on a review page in 2 seconds — no searching, no friction. The easiest review request you can make.
If you collect customer emails or use a booking system, RepGro sends a review request at exactly the right moment — when the experience is still fresh. Automated, timed, effective.
Every review — positive or negative — deserves a professional response. RepGro drafts context-aware replies for your approval, saving hours every week and showing customers you care.
When someone's had a bad experience, give them a private way to raise it with you before it becomes a 1-star public review. Handle it properly and often turn a critic into a loyal regular.
Google, Facebook, TripAdvisor, and 25+ other platforms in one dashboard. No more logging into five different sites to check your reviews — see everything in one place.
Your best reviews automatically become social posts — building credibility and keeping your Facebook and Instagram active without any extra effort on your part.
RepGro NFC cards sit on your tables, counter, or receipt holder. A customer taps with any modern smartphone and they're taken directly to your Google review page — pre-populated and ready to submit. No app download, no searching, no friction. It's the highest-converting review collection method we've ever seen for hospitality businesses.
Cards are branded to your business and arrive ready to use. We include a QR code on the reverse for older phones. Included with all RepGro plans.
RepGro covers 25+ platforms including Google, Facebook, TripAdvisor, Yelp, OpenTable, and many more. For most UK cafés and restaurants, Google and TripAdvisor are the critical ones — and RepGro handles both from a single dashboard.
RepGro's private resolution pathway gives unhappy customers a way to raise issues with you directly before posting publicly. For reviews that do go live, RepGro drafts a professional, personalised response for your approval. Handled well, a negative review and a great response often builds more trust than a stream of 5-stars with no engagement.
No. RepGro is built for busy business owners, not tech people. Setup takes about 20 minutes with our guided onboarding, and day-to-day use is checking your dashboard a few minutes a week. The NFC cards arrive ready to use — no configuration required.
Yes. RepGro supports multiple locations from a single account. If you run a small chain or have plans to expand, the Agency plan covers multiple sites and lets you see performance across all locations in one view.
Free trial. NFC cards included. No technical setup required. Your first reviews could come in within 48 hours of going live.